Senior Customer Experience Representative

2 weeks ago

Nashik, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000

We are seeking an exceptional Customer Experience Professional to join our team.

Job Description:

The ideal candidate is passionate about delivering outstanding customer experiences and resolving issues proactively.

Key Responsibilities:
  • Engage with customers via phone and chat to understand their needs and provide personalized solutions.
  • Offer knowledgeable answers to questions about products, pricing, and availability, ensuring seamless customer interactions.
  • Collaborate with internal departments to meet customer expectations and exceed their needs.
  • Perform data entry tasks in various platforms with accuracy and efficiency.
Required Skills and Qualifications:
  • At least 1+ years of relevant work experience in customer-facing roles.
  • Exceptional communication skills to build strong relationships with customers.
  • Ability to multitask, organize, and prioritize work effectively in a fast-paced environment.

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