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Customer Relations Representative

2 weeks ago

Coimbatore, Tamil Nadu, India beBeeCustomerRelations Full time ₹ 2,50,000 - ₹ 4,00,000
Customer Relations Professional

We are seeking a skilled professional to connect with photographers, manage order bookings, and deliver exceptional customer experiences.

Key Responsibilities:
  • Communicate with photographers via phone and email to discuss orders and ensure seamless booking processes
  • Maintain accurate records of client interactions and follow up on pending orders in a timely manner
  • Foster long-term relationships with clients through consistent communication and proactive issue resolution
Requirements:
  • Proficiency in CRM tools or WhatsApp Business
  • Strong verbal and written communication skills, with the ability to build rapport with clients
  • Organized and detail-oriented, with a customer-centric approach to work

We offer competitive compensation, commissions on every order booked, and a range of employee benefits. We prioritize professional growth and development, with opportunities for advancement and continued learning.

Glo Digital Press offers a supportive work environment that enables professionals to excel in their roles. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.