Customer Service Representative

3 days ago

Coimbatore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 6,00,000

We are seeking a highly skilled Customer Support Representative to deliver exceptional customer service and resolve complex queries in a fast-paced environment.

This role involves managing escalated customer complaints, liaising with partners, and identifying trends in customer feedback.

You will communicate effectively with customers, building strong relationships and providing timely solutions to their concerns.

Responsibilities include:

  • Resolving escalated customer queries/complaints
  • Liaising with partners to provide solutions
  • Monitoring trends in customer feedback

You will also assist the customer service team in handling general customer inquiries, access and manage all active and closed complaints, and serve as the first point of contact for customer escalations.

This is a fully remote opportunity with an unparalleled chance to be part of a passionate, friendly, and transparent culture that encourages continuous improvement and growth.

You will receive full training and ongoing support to ensure your success in this role.

As a Customer Support Representative, you will have the opportunity to make a real impact on our customers' experience and help shape the future of our company.

We offer a competitive salary and a dynamic work environment that fosters collaboration, innovation, and mutual respect.

We are looking for someone who is passionate about delivering exceptional customer service, has strong communication skills, and can build effective relationships with customers and partners.

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