Senior Digital Transformation Specialist
3 days ago
We are seeking a skilled professional to fill the position of Digital Adoption Specialist. The ideal candidate will be responsible for working with our global customers to identify their target audience's training needs and develop actionable insights to improve digital adoption.
The successful candidate will collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers. This includes consulting, ideating, and proposing optimal digital adoption solutions using the client Product Ecosystem.
The candidate will also be responsible for helping develop standards and guidelines to ensure consistency in deliverables across projects.
Required Skills and Qualifications- Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory
- Excellent spoken English skills (Frequently Communicate with North American clients)
- Awareness of diverse cultures and practices across geographies
- Javascript, CSS, HTML, Rest APIs, systems architecture and security
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage
- Candidate from Engineering and Computer, IT background is preferred
- React js, react , active Frontend development or mernstack
- Work with our global customers to identify their target audience's training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customers use cases
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
- Good presentation, verbal and written communication skills.
- Technical Experience: Hands-on experience with ReactJS, JavaScript, CSS, HTML, Rest APIs, and a knack for understanding systems, architecture, and security aspects is required.
- Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
- Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, and Oracle would be an added advantage.
We are a leading company that provides innovative solutions to our customers. We believe in providing excellent service and supporting our customers to achieve their goals.
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