Customer Onboarding Manager

2 days ago


Gurgaon, Haryana, India AiSensy Full time
Streamlining Customer Onboarding with AiSensy

As an Operations Manager - Customer Onboarding, you will be responsible for streamlining, optimizing, and managing the entire customer onboarding process. You will collaborate closely with cross-functional teams to ensure new clients are onboarded efficiently, educated on the platform, and set up for long-term success with AiSensy.

  • Oversee and optimize the end-to-end onboarding process to guarantee customers experience a smooth transition to AiSensy.
  • Develop structured onboarding playbooks and best practices to ensure consistent execution.
  • Collaborate with the Sales, Product, and Customer Success teams to ensure all onboarding steps align with customer expectations.
  • Evaluate and adjust onboarding activities to meet agreed-upon timelines and SLAs.


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