Operations Excellence Professional

7 days ago

Delhi, Delhi, India beBeeOperations Full time ₹ 1,76,000 - ₹ 2,64,000
Operations Management Executive

We are seeking an experienced Operations Management Executive to lead the operations of a growing investment and consulting firm. The ideal candidate will have extensive experience in online software and technical tools, as well as strong leadership and communication skills.

  • Key Responsibilities
    • Design, improve, and maintain internal systems, SOPs, and workflows
    • Set up and optimize tools, software, and automations for operational efficiency
    • Track and improve documentation, filing systems, and knowledge hubs
    • Evaluate and enhance performance across platforms like Monday.com, GoHighLevel, Make.com and Zapier
    • Monitor system uptime and implement process improvements
  • Project Management Expertise
    • Lead internal, client-facing, and strategic projects from kickoff to completion
    • Plan, execute, and track key initiatives to ensure timely delivery and budget adherence
    • Define, track, and report KPIs—starting with a 30-60-90 day plan for the bookkeeping team
    • Coordinate task assignments and manage project workflows across platforms
    • Liaise with the CMO and external consultants to implement marketing and tech strategies
  • Team Leadership & Support
    • Foster a culture of feedback, coaching, and collaboration
    • Keep the team engaged, supported, and accountable without micromanaging
    • Lead hiring, onboarding, and performance reviews
    • Track team response time and workflow capacity
    • Ensure clear roles and expectations across virtual teams
    • Act as a liaison between contractors, stakeholders, and business owners
  • Data-Driven Decision Making
    • Align daily operations with long-term business strategy
    • Analyze performance metrics and KPIs to guide operational decisions
    • Use spreadsheets and formulas to support data analysis and reporting
    • Prioritize resource allocation based on capacity and business needs
  • Client Success Management
    • Oversee seamless onboarding/offboarding and proactive client communication
    • Deliver a standout client experience through thoughtful systems and reliable service
    • Maintain operational excellence that drives referrals and rave reviews
  • Risk & Resource Management
    • Anticipate operational risks and implement proactive mitigation strategies
    • Manage budgets and allocate resources effectively to support digital initiatives
  • Marketing & Sales Support
    • Collaborate with marketing and sales teams on product launches and promotions
    Requirements

This position is for someone who has:

  • 5+ years of experience in operations, systems, and people management
  • 2+ years of Digital Marketing experience
  • OBM certification strongly preferred
  • Fluent in English (written and verbal)
  • Highly tech-savvy, analytical, and system-oriented
  • Experience within a service-related online business, like a marketing agency, is desired
  • Strong project management skills (e.g., Asana, Trello, ClickUp, Monday.com)
  • Proven ability to lead remote teams with a focus on accountability and performance
  • Strategic thinker with long-term planning capabilities
  • Excellent communication and collaboration skills
  • Strong problem-solving and decision-making abilities
  • Skilled in using spreadsheets and formulas for data tracking and analysis
  • Familiarity with budgeting, expense tracking, and financial reporting
  • Comfortable with remote tools (Slack, Zoom, Google Workspace, CRMs, automation platforms)
Ideal Candidate Traits

The ideal candidate will be organized, detail-oriented, and focused on efficiency. They should thrive under pressure and communicate with clarity. Additionally, they should take full ownership and follow through on commitments, love documentation, tracking data, and creating efficient workflows, and be approachable, people-focused, and values strong relationships.

  • Operational Excellence Professional

    6 days ago

    Delhi, Delhi, India beBeeOperations Full time US$ 85,000 - US$ 1,25,000 per year

    Job DescriptionWe are seeking a seasoned Technical Operations Specialist to support our US market during Eastern Standard Time (EST) hours. The ideal candidate will have experience in the US IT Consulting and staffing industry, with a strong background in payroll and accounting.The successful applicant will be responsible for receiving, reviewing, and...

  • Operational Excellence Manager

    2 weeks ago

    Delhi, Delhi, India beBeeLogistics Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Operational Excellence ManagerYou will be part of a team responsible for delivering operational excellence across multiple sites.To achieve key performance indicators in the areas of safety, cost, quality, delivery, environment, and people.The site manager will oversee the safe operation of warehousing activities and ensure the correct skills and...

  • Executive Director of Operational Excellence

    1 week ago

    Delhi, Delhi, India beBeeStrategic Full time ₹ 15,00,000 - ₹ 20,00,000

    About the JobThe Deputy Business Head oversees operational excellence, ensuring all business processes and team structures uphold brand standards. Key responsibilities include preparing and executing the annual business plan, monthly revenue forecasting, expense control, and leading P&L reviews for specific channels or projects.Key Management- Support the...

  • Senior Operations Excellence Lead

    3 days ago

    Delhi, Delhi, India beBeeOperational Full time ₹ 1,04,000 - ₹ 1,30,878

    Service Delivery Excellence and Operational LeadershipFoster a culture of excellence in service delivery by owning and enhancing frameworks across consulting support functions.Monitor and improve key performance indicators (KPIs) such as Service Level Agreement (SLA) adherence, turnaround time, and quality metrics.Collaborate with delivery leads to identify...

  • Operational Excellence Manager

    2 weeks ago

    Delhi, Delhi, India beBeeAchievement Full time ₹ 8,00,000 - ₹ 15,00,000

    Operational Excellence ManagerOur ideal candidate will be responsible for overseeing the daily operations of our business, ensuring efficiency and compliance with established processes and policies. This involves managing cash collection, deposition, and reconciliation of bank accounts, as well as coordinating with customer-facing teams to ensure timely...

  • Operations Excellence Manager

    2 weeks ago

    Delhi, Delhi, India beBeeOperations Full time ₹ 18,00,000 - ₹ 36,00,000

    **Operations Excellence Manager Role**Job Summary: This role focuses on overseeing the successful execution of operations in premium venues.Key Responsibilities: Leadership & Strategy: Develop and implement strategies to drive sales, profitability, and service quality.Team Management: Lead staffing, training, appraisals, and team motivation to ensure a...

  • Operational Excellence Specialist

    2 days ago

    Delhi, Delhi, India beBeeExecutive Full time ₹ 15,00,000 - ₹ 28,00,000

    Operations Executive RoleAs an Operations Executive, you will be responsible for overseeing the performance of multiple SSD 3P Fulfillment centers from a strategic perspective. You will work closely with internal and external stakeholders to monitor operations, drive program initiatives, and enhance quality, productivity, speed, and...

  • Insurance Operations Professional

    1 week ago

    Delhi, Delhi, India beBeeCustomerFocused Full time ₹ 40,00,000 - ₹ 80,00,000

    Insurance Operations ProfessionalWe are seeking a seasoned insurance professional to manage post-payment cases, ensuring a seamless customer experience. The ideal candidate will have 1-3 years of experience in insurance operations and possess excellent communication, stakeholder management, and process improvement skills.Key Responsibilities:Coordinate with...

  • Operational Excellence Specialist

    15 hours ago

    Delhi, Delhi, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 17,00,000

    As a pivotal leader, you will oversee the execution of business processes to ensure seamless delivery and maximum efficiency. This role demands a strong analytical mindset, excellent team leading skills, and the ability to provide valuable recommendations for process improvements.You will be responsible for driving customer experience metrics and supervising...

  • Finance Operations Professional

    1 week ago

    Delhi, Delhi, India beBeeFinancial Full time ₹ 8,00,000 - ₹ 13,00,000

    Financial Operations SpecialistWe are seeking a detail-oriented and proactive professional to join our finance operations team. The ideal candidate will have strong analytical skills, prior experience in financial reconciliation, and the ability to manage multiple priorities.Key Responsibilities:Perform daily financial reconciliations and ensure accuracy in...