Production System Uptime Specialist

2 weeks ago


Bengaluru, Karnataka, India beBeeProduction Full time ₹ 10,00,000 - ₹ 15,00,000

Job Overview:

We are seeking an experienced Production Operations Specialist to ensure the stability and uptime of production systems, respond to critical incidents, and manage change and release processes.

Key Responsibilities:

  • Monitor, troubleshoot, and resolve issues in production environments to maintain system health and uptime.
  • Perform Major Incident Management, coordinating with cross-functional teams to identify root causes and implement effective solutions.
  • Utilize tools like Splunk, PuTTY, WinSCP, MOVEit, GoAnywhere, and Snow for monitoring, secure file transfers, workflow automation, and asset management.
  • Coordinate and manage Change and Release Management activities, ensuring minimal risk and smooth deployments.
  • Document incidents and changes thoroughly, contributing to continuous improvement initiatives.
  • Collaborate with development, operations, and infrastructure teams to support end-to-end production operations.

Requirements:

  • Strong understanding of ITIL processes (Incident, Change, and Release)
  • Excellent troubleshooting, communication, and coordination skills
  • Experience with Linux and Unix server environments
  • Familiarity with Splunk, PuTTY, WinSCP, MOVEit, GoAnywhere, and Snow

Selection Process:

  • Internal Virtual Interview
  • Face-to-Face Interview at Bangalore
  • Client F2F Office Interview at Whitefield Bangalore


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