Scheduling Coordinator

6 days ago


Kurnool, Andhra Pradesh, India beBeeDental Full time ₹ 8,00,000 - ₹ 11,00,000

Appointment Booking Specialist

Our organization is seeking a highly skilled and motivated individual to fill the role of Appointment Booking Specialist. This position involves conducting outbound calls to schedule appointments for clients in the US dental industry.

The ideal candidate should possess excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. The successful candidate will also have strong organizational and time-management skills, as well as a self-motivated attitude and ability to work effectively in a remote environment.

Key Responsibilities:

  • Conduct outbound calls to schedule appointments with dental clients in the US
  • Ensure all scheduled appointments align with client preferences and availability
  • Effectively handle inquiries and provide necessary information about services
  • Maintain accurate records of calls and appointments
  • Meet performance targets and adhere to call scripts and guidelines
  • Collaborate with the team to optimize appointment booking strategies

Requirements and Qualifications:

  • Excellent spoken English with a professional and clear tone
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service
  • Familiarity with the dental industry is a plus
  • Reliable laptop/desktop and high-speed internet connection
  • Ability to work in night and early morning shifts (India time)
  • Self-motivated and comfortable working in a remote environment
  • Strong organizational and time-management skills

Benefits:

We offer a competitive compensation package linked to performance and appointment booking success.



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