
Senior Product Operations Specialist
1 week ago
As a key member of our operational team, you will be responsible for managing and maintaining product listings on Amazon Seller Central. This includes creating and updating accurate content to ensure compliance with platform policies.
Key Responsibilities:- Product Listing Management: Ensure that all product listings are up-to-date, accurate, and comply with Amazon's policies.
- Fulfillment Operations: Manage FBA (Fulfillment by Amazon) and FBM (Fulfillment by Merchant) workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
- Account Health Metrics: Monitor and improve account health metrics such as Buy Box share, cancellations, late dispatches, and customer feedback.
- Brand Protection: Handle hijacked listings, unauthorized sellers, and compliance escalations to protect our brand presence.
- Seller Performance: Set up and maintain SKUs, pricing, and images across platforms to optimize seller performance.
- Inventory Management: Ensure stock accuracy, fill rates, and low OOS through close coordination with the supply chain.
- Promotions and Visibility: Execute promotions, campaigns, and visibility initiatives to drive sales.
- Supply Chain Partnerships: Partner with the supply chain for demand planning and inventory allocation across channels.
- Marketing Coordination: Coordinate with marketing for launches, promos, and brand campaigns.
- Data Maintenance: Maintain clean, updated SKU data (barcodes, MRPs, product details) across systems.
- 2–4 years of experience in Amazon and/or Quick Commerce operations.
- A solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.
- Proficient in Excel/Google Sheets; ability to generate insights from data.
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Production Operations Specialist
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