Vehicle Service Representative

7 days ago


Kurnool, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Job Overview

The Customer Support Specialist role is responsible for providing top-notch assistance to customers experiencing issues with their vehicles. This includes mechanical, electrical, and software-related problems.

The ideal candidate will have excellent communication skills, a basic understanding of vehicle systems, and the ability to troubleshoot complex issues.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Analyze customer complaints and provide solutions or escalate to higher technical support teams when necessary.
  • Maintain accurate records of all interactions using CRM tools.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum Graduate degree (any stream); preference given to candidates with an automotive or technical background.
  • 1-3 years of experience in customer support, automotive services, or warranty handling.
  • Proficiency in Hindi and English; other regional languages are a plus.
Benefits

This role offers the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Others

We are committed to fostering a culture of excellence and continuous learning. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow professionally, we encourage you to apply for this exciting opportunity.



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