Customer Experience Director for Sustainable Fashion
6 days ago
About Spunkies
Spunkies is a fashion brand committed to environmentally and socially responsible practices, creating high-quality, timeless pieces designed in the UK and crafted in India. The company prioritizes sustainability and aims to inspire mindful consumerism.
Job Summary
We are seeking a highly skilled d2c expert to lead our direct-to-consumer strategies, focusing on market trend analysis, customer experience optimization, and online sales growth. This full-time role involves monitoring campaigns, developing marketing initiatives, enhancing brand visibility, and ensuring seamless online shopping experiences.
Key Responsibilities
- Analyze market trends and optimize online sales through data-driven insights.
- Develop and execute effective d2c strategies to drive business growth.
- Collaborate with cross-functional teams to enhance customer experience and brand engagement.
- Monitor campaign performance and adjust strategies accordingly.
- Maintain expertise in e-commerce, digital marketing, and customer relationship management.
Requirements
- Bachelor's degree in Marketing, Business Administration, or related field.
- E-commerce, Digital Marketing, and Customer Relationship Management skills.
- Experience in analyzing market trends and optimizing online sales.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
Estimated Salary: ₹25,00,000 - ₹30,00,000 per annum
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