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Product Manager

4 weeks ago

Delhi, Delhi, India MyOperator Full time
About MyOperator

MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional customer service.

Key Responsibilities:
  • Lead, mentor, and manage a team of product managers, fostering a collaborative and high-performance culture.
  • Develop and implement product strategies that align with the company's vision and objectives.
  • Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery and high-quality products.
  • Conduct market research and analysis to understand customer needs, market trends, and competitive landscape.
  • Work closely with engineering, design, marketing, and sales teams to ensure cohesive product development and launch.
  • Define and prioritize the product roadmap, balancing short-term gains with long-term strategic goals.
  • Advocate for the customer by integrating user feedback and usability studies into the product development process.
  • Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
Requirements

Qualifications:

  • Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field. MBA or relevant advanced degree is a plus.
  • Experience: Minimum of 7 years of experience in product management with at least 3 years in a leadership role. Experience in Chatbots, mobile applications, and web platforms is highly preferred.
  • Technical Skills: Strong understanding of software development processes and methodologies. Ability to communicate effectively with technical and non-technical stakeholders.
  • Leadership Skills: Proven ability to lead and motivate teams, manage performance, and foster a positive and productive work environment.
  • Analytical Skills: Excellent problem-solving and analytical skills with a data-driven approach to decision-making.
  • Communication: Outstanding communication and interpersonal skills with the ability to articulate complex ideas clearly and concisely.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Benefits

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • A collaborative and inclusive work environment.
  • Flexible working hours and remote work options.