ServiceNow Expert

1 day ago


Delhi, Delhi, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000
ServiceNow Developer Job Description

We are seeking an experienced ServiceNow developer to join our team. The ideal candidate will have a strong understanding of the Customer Service Management (CSM) module and hands-on expertise in implementing and customizing CSM workflows, portals, and integrations.

Key Responsibilities:
  • Design, develop, and implement ServiceNow CSM solutions and custom applications.
  • Configure workflows, business rules, UI policies, client scripts, and data policies.
  • Integrate ServiceNow with third-party systems and platforms.
  • Customize the Service Portal for CSM use cases.
Required Skills:
  • 5-7 years of experience with the ServiceNow platform.
  • Strong expertise in Customer Service Management (CSM).
  • Proficient in ServiceNow scripting (JavaScript, Glide).
  • Experience with ServiceNow Service Portal, IntegrationHub, and REST/SOAP APIs.
  • Solid understanding of ITSM/CSM processes and ITIL framework.
Preferred Qualifications:
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Implementation Specialist - CSM.
  • Experience working in Agile environments.


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