System Operations Manager

4 weeks ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time

Job Role Overview

As a System Operations Manager - IN/VAS at Vodafone Idea Limited, you will be responsible for the operation and maintenance of IN and related nodes. This includes implementation of new nodes, integration with existing network elements, expansion, and upgrade.

Key Responsibilities

  • Operation and maintenance of IN and related nodes
  • Implementation of new nodes and integration with existing network elements
  • Expansion and upgrade of IN and related nodes
  • Hardware support and inventory management
  • User access management in IN and Vtopup
  • Regulatory compliances and process implementation
  • Partner and vendor management

Requirements

  • Must have basic understanding of prepaid call flow
  • Must be conversant with Amdocs/Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated
  • Must have at least 4-6 years of experience in System Ops & Admin in Amdocs charging platform
  • Must have knowledge of SQL/PLSQL query
  • Must have knowledge of unix/Linux OS and scripting
  • Good scripting and programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks
  • Working knowledge in debugging and analyses of complex issues within large scale operation platforms
  • Good communication skill for liaising with other cross functions like Marketing, RA etc
  • Should be flexible enough to support business during odd hours, week end and holiday
  • Must have knowledge of Voucher management and Vtopup systems
  • Engineering Graduation in Electronics/Electronics with Communication/Computers Science


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