System Operations and Administration Manager

4 weeks ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time

Job Overview

As a System Operations and Administration Manager for IN/VAS at Vodafone Idea Limited, you will be responsible for the operation and maintenance of IN and related nodes. Your key areas of focus will include implementation of new nodes and integration with existing network elements, expansion and upgrade, hardware support and inventory management, user access management in IN and Vtopup, regulatory compliance and process implementation, and partner and vendor management.

Key Responsibilities

Some of your key responsibilities will include keeping uptime of all IN and associated nodes, KPI monitoring and maintaining, IN projects - hardware/software expansion and upgrade, patch implementation, integration with new core and associated nodes, implementing system integrations of IN nodes, existing and new, with Core/VAS nodes, IT systems, etc, faulty HW replacement/spare management/coordination with SNOC for FM, R&R/RMA management, complying with all regulatory agencies and internal compliance requirements, implementing processes, HW/SW, operational problems/issues, testing new features and allied activities under vendor scope, and creation, deletion, and modification of user ID as per SOP for IN and Vtopup.

Requirements

Must have a basic understanding of prepaid call flow, be conversant with Amdocs/Optima (RECC) charging systems, and have knowledge on Ericsson charging system. Must have at least 4-6 years of experience in System Ops and Admin in Amdocs charging platform, knowledge of SQL/PLSQL query, knowledge of Unix/Linux OS and scripting, good scripting and programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks, working knowledge in debugging and analysis of complex issues within large scale operation platforms, good communication skill for liaising with other cross functions like Marketing, RA, etc, be flexible enough to support business during odd hours, weekends, and holidays, and must have knowledge of Voucher management and Vtopup systems. Must have an Engineering Graduation in Electronics/Electronics with Communication/Computer Science.



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