
Global Mobility Specialist
18 hours ago
The mobility specialist will be the primary point of contact for our clients' HR business partners and mobile employees across the lifecycle of an international traveller, including pre-departure, relocation, at-post and end of assignment journey.
They will coordinate and manage mobility services with EY teams and various third party providers, serving as the first point of contact for all stakeholders regarding operational aspects related to global mobility case lifecycle management.
Key Responsibilities:- Have a comprehensive understanding of the client's mobility program, process, technology and policy.
- Orchestrate and manage multi-service and multi-vendor ecosystems.
- Ensure mobile employee experience is seamless across all mobility services, meeting KPIs/SLAs in an efficient and cost-effective manner.
- Deliver outcomes through status, issues, risk tracking and reporting.
- Maintain assignment-relevant employee data and master data in the system.
The ideal candidate will possess excellent client-focused skills, a high service mentality, and strong attention to detail. They should be able to adopt a team approach, build rapport with both the client and engagement team, and collect and interpret information effectively.
Strong articulation and professional communication style are essential, along with numerate and IT literacy. Intercultural communication and persuasion skills would be an advantage.
BenefitsWorking with us offers the opportunity to leverage technology solutions to optimize global mobility processes and enable a future-focused approach to this field.
Our team is committed to continuous process optimization and staying up-to-date with key market trends and potential risks.
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