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Applications Expert and Technical Specialist

3 weeks ago

Chennai, Tamil Nadu, India beBeeExpertise Full time US$ 80,000 - US$ 1,20,000

Job Title:

Senior Associate, Production Services Application Support Analyst

Job Description:

As a senior associate in our production services team, you will be responsible for providing technical support and expertise to our applications. You will work closely with our development teams to ensure that our applications are running smoothly and efficiently. Your primary responsibility will be to troubleshoot complex issues, identify root causes, and implement solutions to prevent future occurrences.

In addition to troubleshooting, you will also be responsible for ensuring that appropriate monitoring and alerting setup is in place. This includes performing ongoing health checks and validations after changes or significant incidents. You will also provide input and recommendations for technical solutions on application problems.

Other responsibilities include designing and implementing automation for manual processes, contributing to the achievement of related teams' objectives, and collaborating with cross-functional teams to resolve issues.

Required Skills and Qualifications:

To succeed in this role, you will need a bachelor's degree in computer science or a related discipline, or equivalent work experience. A minimum of 4-6 years of experience in applications support or production environment is required. Experience in the securities or financial services industry is a plus.

Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development. We are committed to fostering a culture of innovation and collaboration, and we believe that our team members are the key to our success.

Others:

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about technology and want to make a difference, please apply for this exciting opportunity.