Customer Support Program Coordinator

3 days ago

Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 55,00,000
Program Coordinator Job Description

The ideal candidate will coordinate and manage programs from start to finish, ensuring timely delivery and learner satisfaction.

Responsibilities include scheduling, tracking, and reporting program progress. The coordinator must work closely with internal teams, faculty, and external partners to meet program timelines.

The successful candidate will have excellent communication and analytical skills, along with strong coordination and organizational abilities.

  • Key Responsibilities:
  • Manage end-to-end program execution, including scheduling, tracking, and reporting.
  • Coordinate with internal teams, faculty, and external partners to meet program deadlines.
  • Lead learner onboarding, communication, and engagement during the program.
  • Collect and analyze program data to identify areas for improvement.
  • Act as the first point of contact for learners and stakeholders, resolving queries promptly.
Requirements

To succeed in this role, candidates must possess the following qualifications:

  • Bachelor's degree.
  • 0-3 years of experience in program coordination or a related field (fresh graduates with relevant skills are welcome).
  • Strong analytical skills with knowledge of Microsoft Excel and basic data handling.
  • Excellent verbal and written communication skills.
  • Well-organized, detail-oriented, and able to handle multiple tasks.
  • Comfortable working in a fast-paced environment with minimal supervision.

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