Network Architect

1 week ago


Vadodara, Gujarat, India Civica India Full time

Role Overview


The Infrastructure Specialist will be responsible for proactively monitoring Civica's internal and customer infrastructure to ensure a stable and reliable platform.


Key Responsibilities



  • Proactively monitor Civica's internal and customer infrastructure
  • Assist with the upkeep of the Cisco network estate (patch management, proactive maintenance)
  • Manage and contribute to improving the health of our network estate
  • Assist with customer requests via internal trouble ticketing systems
  • Work cooperatively with others in achieving customer satisfaction and team goals
  • Contribute to continuous improvement by suggesting and implementing process improvements

Requirements



  • 3+ years of relevant experience with required skills
  • Strong knowledge of network concepts, cabling, hardware technology, and network monitoring tools
  • Remote support and administration skills
  • Experience with Cisco routing, switching, and security services (ASA, Firepower, and IPS)
  • Past experience with protocols and concepts (BGP, OSPF, EIGRP, TCP/IP, UDP, HSRP/VRRP/GLBP, DNS, ARP, SSL, STP, Trunking, VLAN)
  • Expertise in managed hosting, datacenter, WAN, and ISP network services

Working with Us


Civica India is a leading provider of digital solutions and services. We value our employees and strive to create a supportive and inclusive work environment.


What We Offer



  • A competitive salary and benefits package
  • The opportunity to work with a leading provider of digital solutions and services
  • A supportive and inclusive work environment
  • Professional development and growth opportunities


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