Network Architect
1 week ago
Role Overview
The Infrastructure Specialist will be responsible for proactively monitoring Civica's internal and customer infrastructure to ensure a stable and reliable platform.
Key Responsibilities
- Proactively monitor Civica's internal and customer infrastructure
- Assist with the upkeep of the Cisco network estate (patch management, proactive maintenance)
- Manage and contribute to improving the health of our network estate
- Assist with customer requests via internal trouble ticketing systems
- Work cooperatively with others in achieving customer satisfaction and team goals
- Contribute to continuous improvement by suggesting and implementing process improvements
Requirements
- 3+ years of relevant experience with required skills
- Strong knowledge of network concepts, cabling, hardware technology, and network monitoring tools
- Remote support and administration skills
- Experience with Cisco routing, switching, and security services (ASA, Firepower, and IPS)
- Past experience with protocols and concepts (BGP, OSPF, EIGRP, TCP/IP, UDP, HSRP/VRRP/GLBP, DNS, ARP, SSL, STP, Trunking, VLAN)
- Expertise in managed hosting, datacenter, WAN, and ISP network services
Working with Us
Civica India is a leading provider of digital solutions and services. We value our employees and strive to create a supportive and inclusive work environment.
What We Offer
- A competitive salary and benefits package
- The opportunity to work with a leading provider of digital solutions and services
- A supportive and inclusive work environment
- Professional development and growth opportunities
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