Customer Engagement Strategist

24 hours ago


Chennai, Tamil Nadu, India beBeeDelivering Full time ₹ 15,00,000 - ₹ 25,00,000
Presales Specialist - Delivering Customer Success

We are seeking a skilled Presales Specialist to join our team. In this role, you will work closely with customers and stakeholders to deliver tailored solutions that meet their needs.

  • You will be responsible for translating business requirements into comprehensive proposals that showcase our capabilities.
  • Your expertise in designing response structures and submitting bids will ensure customer satisfaction at every stage.
  • Collaboration with cross-functional teams is crucial in preparing and submitting anchor responses to Requests for Proposal (RFPs).
  • You will develop strategic solutions by integrating App Maintenance and Infrastructure deals, working closely with stakeholders to estimate costs and build compelling commercials.
  • Staying up-to-date with market trends, solution positioning, and Go-To-Market strategies is essential in this role.
  • A consultative approach is vital in engaging, selling, managing, and servicing customers.
  • You will create persuasive pitches for potential clients and build a strong Position of View (PoV) for them.
  • Developing web marketing collateral and contributing to brand-building initiatives are also key responsibilities.
  • Close collaboration with stakeholders on bids, client visits, and presentations is necessary to drive success.
  • You will lead end-to-end client visit planning and execution, mentoring junior team members.

Required Skills & Competencies:

  • Familiarity with the Media and Entertainment domain is highly valued, particularly in commercial and delivery models.
  • Prior experience in delivery roles is an advantage.


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