Chief Technical Support Engineer

3 days ago


Ajmer, Rajasthan, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000
Senior Infrastructure Specialist

We are seeking a Senior Infrastructure Specialist to play a key role in the implementation and support of our infrastructure.

Key Responsibilities:
  1. Architecture Development: Develop highly available product deployment architecture, design hardware and software requirements for product implementation, and create networking, storage, and virtualization architectures.
  2. Staying Updated: Stay updated with the latest trends in hardware and software infrastructure.
  3. Network Security Design: Design network security as per customer requirements.
  4. Monitoring Tools Deployment: Design and deploy hardware, software, and application monitoring tools.
  5. Automation Implementation: Use automation for deployments and system upgrades.
  6. Problem-Solving: Diagnose customer-reported problems or configuration issues and recommend possible solutions within agreed SLAs.
  7. Documentation Review: Provide technical reviews of user documentation, product requirements documents, product videos, and other functional specifications.
  8. Knowledge-Sharing: Assist with knowledge-sharing initiatives, product release training, and documentation.
  9. Design Reviews Participation: Participate in design reviews of HLDs and LLDs with customers.
  10. New Technology Evaluation: Evaluate new technology.
  11. Customer Communication: Create customer-requested reports and communicate with customers.


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