Customer Service Representative
3 weeks ago
About the Role
A key member of the Aristocrat Research support team, you will play a crucial role in delivering exceptional customer service to our clients.
Key Responsibilities
- Contact researchers and academics to provide information about Aristocrat Research support services.
- Respond to inquiries regarding research publication editing and related services.
- Maintain client records and update databases with new information.
- Coordinate with research and support teams to follow up on client requirements.
Requirements
- Excellent communication skills in English.
- Experience in telecalling or support services roles is preferred.
- Strong customer service orientation and problem-solving abilities.
- Ability to handle high volumes of client calls effectively.
What We Offer
A supportive and dynamic work environment where you can grow and develop your skills.
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