
Senior Beauty Leader
3 days ago
About the Role:
\The Beauty Head is a senior leadership position responsible for driving business growth, customer satisfaction, and operational excellence in the Beauty Department.
\This role demands strong technical expertise in skin & hair services, sales orientation, and team leadership to ensure client delight and business results.
\Key Responsibilities:
\- Achieve revenue targets by driving upselling, cross-selling, and renewals.\
- Maintain high service standards with client satisfaction exceeding 90%.\
- Conduct client consultations and resolve concerns.\
- Ensure timely delivery of services and follow-ups.\
- Maintain adherence to Standard Operating Procedures (SOP), hygiene, and equipment upkeep.\
- Track product consumption and manage inventory effectively.\
- Recruit, train, and motivate the Beauty team.\
- Allocate work, manage rosters, and monitor team performance.
Requirements:
\- 4–7 years of experience in a leadership or management role.\
- Degree/Diploma in Cosmetology / Beauty Therapy / BDS + Cosmo.\
- Strong technical knowledge in skin & hair services.\
- Sales-driven with proven ability to achieve targets.\
- Excellent leadership, communication & interpersonal skills.\
- Client-centric with strong problem-solving ability.
Working Conditions:
\- Flexible to handle varied shifts, relocations, and additional duties.
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