AI Business Generalist

6 days ago

Gandhinagar, Gujarat, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

About Us

We're a SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We work with thousands of e-commerce brands globally across multiple countries.

We've had solid investors back us:

  • AI start-up raises $3.5 million funding led by Peak XV's Surge-
  • We raise USD 1.9 Million Seed Funding From Sequoia India's Surge-

This is a true business generalist role that involves working closely with our CEO on cross-functional initiatives.

It's an intense, always-on, high-impact role.

The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships, supporting HR and org level initiatives,

Solving high-impact, cross-functional problems that don't have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.

  • Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools.
    • Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.
      • Own and drive key partnerships (e.g. payment providers, enablement tools), ensuring seamless coordination across teams and timely execution.
        • Lead company-wide initiatives in collaboration with HR — from improving onboarding processes to driving org health projects.
          • Support strategic hiring efforts — from workforce planning to closing key roles, especially in Sales, CS, and Ops.
            • Drive revenue and capacity planning, working with the CEO and team leads to ensure resources and targets are aligned.
              • Design and maintain key business metrics and dashboards, ensuring accurate, actionable data is available for decision-making.

You are a good fit if you have:

  • 2+ years of early-stage startup experience on the business side.
    • You love all things business and sales and don't shy away from getting your hands dirty to get the job done.
      • You can context-switch between domains (support → sales → HR) without losing depth.
        • You're comfortable with early-stage startup imperfections and able to operate in disorder.
          • You have extremely high agency and adaptability to make things happen.

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