Business Operations Specialist for Amazon Sellers

3 weeks ago


Bengaluru, Karnataka, India myGwork Full time
About the Role

As a Business Operations Specialist for Amazon sellers, you will play a critical role in ensuring seamless business operations and providing exceptional support to our valued clients. Your primary responsibility will be to guide and assist sellers in improving their capabilities, thereby enhancing their experience while working with Amazon systems.

Job Description

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work closely with sellers, Amazon Ops, and Planning and Ops Managers to manage inventory and supply chain issues. Key responsibilities include:

  • Handling day-to-day tasks and ensuring Service Level Agreements (SLAs) are met per quality standards.
  • Delivering on multiple deadlines and priorities as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
  • Developing and updating reporting focused on key operational performance indicators.
  • Managing tactical planning and driving execution of assigned tasks.
  • Ensuring seller/vendor operational performance delivery aligns with targets.

You will also be responsible for retrieving and analyzing data using Excel, Access, SQL, or other data management systems, monitoring project execution, and ensuring that project delivery meets quality standards and is on target.

About the Team

The In Stock Management Team is designed to provide support to sellers in improving their capabilities to ensure seamless business operations. As a member of this team, you will assist sellers in getting well-versed with various Amazon tools, provide support for inbound management, and drive supply chain management initiatives with sellers. Tasks include assisting in Fulfillment Center (FC) appointment management process, interacting/coordinating with sellers, identifying and correcting gaps in processes, maintaining records of work received and performed, etc.

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree.
  • 1+ years of sales experience.
Salary Range

The estimated salary range for this position is ₹8,00,000 - ₹12,00,000 per annum, based on industry standards and location.



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