IT Infrastructure Support Specialist
3 weeks ago
We are seeking a highly skilled IT Infrastructure Support Specialist to join our Global delivery team at Noventiq, a global leader in Digital Transformation and Cybersecurity. With a revenue of $1.6 billion in FY23 and over 6,400 talented professionals delivering cutting-edge solutions for digital innovation, we offer an exciting opportunity to grow your career.
Noventiq operates globally but always focuses on delivering local outcomes. We have 11 delivery centers serving customers 24/7 in 8 languages, providing a seamless, customer-focused experience. Our unique approach combines Advanced Technology Partnerships with Dynamic Growth, enabling us to deliver Cutting-Edge Solutions that modernize, secure, and innovate IT infrastructures.
As an IT Infrastructure Support Specialist, you will play a crucial role in ensuring the smooth operation of our systems. Your responsibilities will include:
- Providing technical support to employees and customers, resolving computer-related issues promptly and efficiently.
- Working closely with other IT professionals to ensure all systems are functioning properly.
- Managing and maintaining our network infrastructure, including LAN/WAN installations and configurations.
- Configuring and troubleshooting email services, including Microsoft O365.
- Performing office 365 license assignments and checking updating attributes via active directory.
- Supporting office 365 and end-user migration.
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4+ years of experience in providing technical support to end-users.
- Proficient in Microsoft Windows operating systems.
- Relevant certifications, such as ITIL.
- Excellent communication, problem-solving, and customer service skills.
- Ability to work independently and as part of a team.
We offer a competitive salary of around $80,000 per year, depending on location and experience. If you are passionate about technology and want to be part of a dynamic team, please apply by sending your CV to our Talent Acquisition Team. You can also contact us directly to discuss the opportunity further.
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