Senior Quality Assurance Manager

4 days ago

Nashik, Maharashtra, India beBeeAssurance Full time ₹ 15,00,000 - ₹ 25,00,000
Quality Assurance Lead

The Quality Assurance Lead will be responsible for overseeing the development, implementation, and maintenance of a quality management system (QMS) that ensures compliance with relevant international standards. This role involves leading a team of quality assurance professionals, driving continuous improvement initiatives, conducting audits, and fostering a culture of quality throughout the organization.

Key Responsibilities:
  • Quality Management System Leadership:
    • Develop and implement a comprehensive QMS that meets regulatory requirements and industry best practices.
    • Establish and monitor key performance indicators (KPIs) to track QMS effectiveness and identify areas for improvement.
    • Lead management reviews of the QMS to drive strategic improvements and ensure continued compliance.
  • Team Management & Development:
    • Lead, mentor, and develop a team of quality assurance professionals who are equipped to meet the demands of a rapidly changing environment.
    • Conduct regular performance reviews, provide constructive feedback, and identify training needs to ensure team members have the skills and knowledge required to perform their jobs effectively.
    • Manage resource allocation within the QA department to ensure operational efficiency and effectiveness.
  • Process Control & Improvement:
    • Oversee the implementation of robust quality control processes across all stages from raw material inspection to finished product release.
    • Drive root cause analysis (RCA) and implement effective corrective and preventive actions (CAPA) for all non-conformances, customer complaints, and audit findings.
    • Champion continuous improvement initiatives using methodologies like Six Sigma, Lean, or Kaizen to enhance product quality, reduce defects, and improve process efficiency.
  • Auditing & Compliance:
    • Plan and execute internal quality audits to ensure adherence to QMS procedures and regulatory requirements.
    • Manage external audits (certification audits, customer audits) and ensure timely resolution of any findings.
    • Ensure all products and processes comply with relevant national and international regulations and statutory requirements.
  • Supplier Quality Management:
    • Develop and implement strategies for managing supplier quality, including supplier qualification, audits, and performance monitoring.
    • Collaborate with procurement to ensure incoming materials meet quality specifications.
  • Documentation & Reporting:
    • Oversee the creation, revision, and control of all quality-related documentation, including procedures, work instructions, quality manuals, and records.
    • Prepare and present comprehensive quality performance reports to senior management, highlighting trends, risks, and strategic recommendations.
  • Customer & Stakeholder Liaison:
    • Serve as the primary contact for customer quality issues and feedback, ensuring timely and effective resolution.
    • Collaborate cross-functionally with R&D, production, sales, and supply chain teams to integrate quality throughout the product lifecycle.

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