
Senior Director
4 days ago
Job Overview:
We seek an accomplished insurance leader to oversee large-scale, multi-client operations.
- Lead delivery across multiple accounts, managing 2000-3000+ full-time employees.
- Drive operational strategy for performance excellence, compliance, and client satisfaction.
- Own profit and loss, delivering on growth, profitability, and efficiency metrics.
- Build strong relationships with chief executive officer-level clients in the North American market.
Key Responsibilities:
- Operational Leadership: Manage a span of 2000-3000+ full-time employees across multiple insurance accounts.
- Strategy and Compliance: Drive operational strategy ensuring performance excellence, compliance, and client satisfaction.
- Financial Management: Own profit and loss, delivering on growth, profitability, and efficiency metrics.
- CXO Relationships: Build and maintain strong chief executive officer-level client relationships primarily in the North American market.
Requirements:
- 15+ years of experience in insurance (property and casualty preferred), banking and financial services, or related domains with senior leadership experience.
- Global Exposure: Experience working with US/NA clients and understanding regulatory and market dynamics.
- Leadership: Proven ability to manage high-scale delivery organizations (1500+ full-time employees).
- Transformation: Hands-on experience with automation, technology-led transformation, and process reengineering.
- Financial Acumen: Strong profit and loss management and budget oversight experience.
- Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
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