Debt Collection Specialist

11 hours ago


Kolkata, West Bengal, India beBeeCollections Full time ₹ 6,00,000 - ₹ 8,00,000
Customer Success Manager Role

We are seeking a skilled and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry.

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  • Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential.
  • Extensive travel to engage with clients is required.

This role requires over 5 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions.

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  1. A strong domain expertise in collections or analytics is necessary to serve as a trusted advisor to clients.
  2. Exceptional relationship management skills are needed to build and nurture long-term client partnerships.
  3. In-depth industry knowledge and fluency in the local language is essential for effective communication with clients.
About the Position

YuCollect is India's first Unified Collections Infrastructure, designed to transform the debt collections ecosystem at scale. Our platform provides a single, transparent, and technology-driven network for lenders, collection agencies, and regulators to operate efficiently.

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  • Our platform empowers stakeholders to build modern, efficient, and trustworthy collection processes from seamless discovery to compliant execution and real-time governance.
  • We enable data-aligned collaboration, scalable integrations, and compliance-by-design, ensuring every participant in the ecosystem can grow and operate with confidence.
What We Offer

As a Customer Success Manager, you will have the opportunity to work with a talented team dedicated to transforming the collections industry. You will be responsible for driving client success and ensuring they achieve their goals through our solutions.

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  • You will receive comprehensive training and support to help you succeed in this role.
  • You will have the opportunity to work with a variety of clients and develop your skills and expertise in collections and analytics.
  • You will be part of a dynamic and growing company that values innovation and customer satisfaction.


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