
Technical Infrastructure Specialist
5 days ago
About us
We're developing the first generation of Physical AI Agents to automate infection prevention and operational intelligence in hospitals and controlled environments. Our flagship wall-mounted UV-C disinfection system leverages AI, robotics, and multi-modal sensing to keep healthcare environments safe and efficient.
We partner with leading U.S. health systems.
Role OverviewThe IT Systems Administrator will be responsible for managing IT infrastructure, supporting employees with hardware/software needs, and maintaining secure access to company systems. This role requires strong troubleshooting skills, a proactive mindset, and the ability to work independently while coordinating with colleagues.
You'll play a key role in ensuring smooth IT operations for a fast-growing, globally distributed startup.
Key Responsibilities- IT Support & Troubleshooting: Provide remote support for employees' hardware, software, and connectivity issues.
- Systems Administration: Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).
- Network & Security Management: Implement IT security best practices to protect sensitive data.
- Process Improvement & Global Collaboration: Suggest and implement improvements in IT processes and workflows.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3+ years of IT support, systems administration, or similar experience.
- Strong knowledge of Windows, macOS, and Linux environments.
- Familiarity with VPNs, firewalls, endpoint protection, and security best practices.
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