
Operations Director
1 week ago
The primary objective of this role is to lead and manage the hostel operations department, ensuring seamless integration with institutional goals and student satisfaction.
- Lead a team of hostel managers and support staff to provide excellent service and resolve concerns in a timely manner.
- Develop and implement strategies to drive outcomes through the team, maintain high standards, and ensure collaboration between departments.
- Collaborate with senior leaders and stakeholders to align hostel policies with institutional objectives.
- Oversee vendors and partners involved in housekeeping, security, food, and maintenance services.
Ideal Candidate Profile:
- 4-8 years of experience in hospitality, luxury housing, or client experience management.
- Exceptional communication and interpersonal skills for handling student concerns and high-touch parent interactions.
- Demonstrated ability in leading teams, managing vendors, and achieving results through others.
- Strong conflict resolution, prioritization, and people management skills.
- Female candidates are encouraged to apply.
Additional Responsibilities:
- Present regular reports on hostel performance and track KPIs to improve processes and policies.
- Maintain proper documentation and ensure regulatory compliance related to hostel facilities.
Essential Skills and Qualifications:
- Excellent leadership and teamwork abilities.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
How to Apply:
For more information and application instructions, please contact the relevant authorities directly.
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