Senior Operations Director

2 weeks ago

Aligarh, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Business Continuity Manager

About Us

We are a technology and business process transformation company that provides world-class services, with an emphasis on quality, speed, and optimization driven through automation.

Position Overview

We are seeking a highly skilled professional to manage our IT Business Continuity Plans across the US and India.

The role will be based out of Bangalore and report to the Associate Group Manager Business Continuity and Disaster Recovery.

The primary requirement is to work closely with US business teams supporting US business hours and support India business teams being a backup for Business Continuity Manager.

Key Responsibilities

  • Manage the Voya IT Business Continuity Plans across the US and India.
  • Develop and maintain Business Impact Analysis and Business Continuity Plans in accordance with pre-defined Program requirements.
  • Consult with BC Plan Owners and BC Plan Coordinators to complete the annual lifecycle of Business Impact Analysis, BC Plan update, Walkthroughs, and sign off.
  • Provide support to the Plan Owners at the time of event.
  • Be on call as per the rotation followed by the team and be available at the time of event.
  • Support Enterprise Business Resilience Program with data governance.
  • Develop and maintain a robust IT business continuity plan and ensure the plans align with current business conditions and further, is in line with corporate defined standards and framework.
  • Ability to prepare any ad-hoc presentations and create dashboards.

Requirements

  • Bachelor's Degree or equivalent experience.
  • A Business Continuity professional with a minimum of 15 years' experience.
  • Ability to support during US hours i.e. 5:00 pm to 1:00 am IST.
  • Demonstrated knowledge and experience within an enterprise business resilience or business continuity role.
  • Excellent communication skills, especially related to facilitation, documentation, and reporting.
  • Must be available for 'on-call' duties in support of any incidents or events occur outside business hours.

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