
Director of Operational Excellence
6 hours ago
Job Title:
Operations Director
The Operations Director is responsible for overseeing the day-to-day activities of the facility, ensuring compliance with established procedures and maintaining a safe and efficient working environment.
Key Responsibilities:
- Develops and implements effective manpower planning strategies to meet load projections and productivity targets.
- Maintains a high level of facility cleanliness and upkeep, adhering to industry standards.
- Monitors vehicle connections and availability, ensuring timely unloading/loading of vehicles.
- Plans ad-hoc vehicle requirements based on load profile and coordinates with fleet management teams.
- Ensures service levels and performance metrics are met, driving continuous improvement and operational excellence.
- Fosters collaboration and communication among commercial, security, fleet, and last mile teams.
- Drives metrics in inbound operations, outbound operations, floor operations, quality metrics, and first mile metrics.
- Oversees HR/Employee-related Key Result Areas (KRA's), including diversity hiring, employee morale, and employee safety.
- Provides guidance and support to team members, focusing on capability building and process improvement opportunities.
- Implements industry best practices, such as Kaizen, Lean, and Six Sigma, to enhance shop floor management and efficiency.
Requirements:
- Bachelor's degree in a relevant field from a reputable institution preferred.
- 1-3 years of post-graduation experience in a related role.
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