
Front Desk Ambassador
2 days ago
The Guest Relations Specialist plays a pivotal role in ensuring exceptional experiences for clients and visitors.
- Welcome and greet visitors, creating lasting impressions that set the tone for their visit.
- Manage front desk operations with professionalism, handling inquiries, calls, and appointment scheduling.
- Support sales and customer relationship teams by managing interactions, documentation, and follow-ups.
- Provide project-related information to visitors and direct them to relevant departments.
- Collaborate with internal teams to deliver seamless client experiences.
- Address client feedback, queries, and escalate issues promptly.
Key Qualifications & Skills:
- Excellent communication and interpersonal skills (English & Hindi).
- Pleasant personality, confident, and customer service-oriented.
- Ability to handle client interactions with empathy and professionalism.
- Basic knowledge of Microsoft Office applications (Word, Excel, Outlook).
- Experience in real estate, hospitality, or front desk roles is beneficial.
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