Customer Service Specialist

5 days ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 3,50,000

We are currently looking for a skilled professional to serve as the primary point of contact for our customers.

Job Requirements:
  • This role involves responding to customer calls, emails, and resolving queries in a timely manner.
  • Making outbound calls to potential leads and customers to identify their needs and provide solutions.
  • Tracking courier dispatches and deliveries to ensure timely receipt of products by customers.
  • Handling incoming and outgoing couriers/samples/orders with care and attention to detail.
  • Maintaining an excellent customer service record through consistent communication and problem-solving skills.
Essential Skills and Qualifications:
  • At least 1 year experience in sales/customer care roles with a proven track record of success.
  • Excellent English verbal and written communication skills.
  • Strong problem-solving skills to resolve customer queries efficiently.

In this dynamic role, you will be working closely with cross-functional teams to deliver exceptional customer experiences. If you have a passion for delivering outstanding customer service and possess strong interpersonal skills, we would love to hear from you

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