Chief Digital Solutions Officer

2 weeks ago

Allahabad, Uttar Pradesh, India beBeeDigital Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Job Overview

We are seeking a seasoned IT leader to manage our Technology backbone and Digital Initiatives across our portfolio. This role requires strong executional leadership – ensuring IT infrastructure, applications, security, and digital projects run reliably and deliver business value.

The ideal candidate will have 15+ years of IT leadership experience, with exposure to multi-property Hospitality, Travel, or Related Service Industries. They should possess strong knowledge of hospitality applications (PMS, POS, CRM, HRMS, Finance platforms) and demonstrated ability to manage distributed IT operations and deliver complex projects.

The successful candidate will oversee day-to-day IT infrastructure, ensure seamless integration between property-level and enterprise systems, and implement cybersecurity and compliance frameworks. They will also lead the execution of IT projects, translate operational needs into IT deliverables, and ensure ROI measurement and reporting on IT initiatives.

The Chief Digital Solutions Officer will partner with business functions to ensure technology adoption improves guest experience, service consistency, and revenue processes. They will manage relationships with vendors and system integrators, track performance against SLAs, and support the evaluation of new solutions and pilots.

Innovation and digital enablement are key components of this role. The candidate will execute guest-facing digital initiatives, leverage analytics to provide actionable operational insights, and champion green IT practices at the operational level.

Requirements

  • Strong leadership skills with ability to work across Operations, HR, Finance, and Marketing
  • Demonstrated ability to manage distributed IT operations and deliver complex projects
  • Hands-on understanding of cybersecurity and compliance in India
  • Proven experience in vendor management and SLA governance
  • Team-oriented leader who can execute effectively under the strategic direction of Head IT

Benefits

This role offers opportunities for growth and development, working with a prominent Domestic Hotel Brand that holds a substantial presence in the Leisure segment across India. The successful candidate will be part of a dynamic team, driving digital transformation and innovation in the hospitality industry.

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