Global Migration Expert

21 hours ago

Mohali, Punjab, India beBeeCounselor Full time ₹ 6,00,000 - ₹ 15,00,000
Job Title: Immigration Counselor

Our organization is seeking a skilled and customer-focused immigration tele-counselor to join our team. As an ideal candidate, you will have 1 to 3 years of experience in tele-counseling or immigration advisory, along with excellent communication skills and a basic understanding of visa processes.

The successful applicant will be able to make outbound calls and handle inbound inquiries from prospects interested in immigration (PR, study, work, visitor visas), understand client profiles, and suggest suitable immigration options based on eligibility. They will also explain visa procedures, timelines, fees, and documentation requirements clearly and confidently, schedule appointments for detailed counseling or further processing with senior consultants, and regularly follow up with leads to ensure high conversion rates.

The ideal candidate will possess a bachelor's degree in any field, with a minimum of 1 year to a maximum of 3 years of experience in tele-counseling, immigration, or client service roles. They will also require excellent spoken and written communication skills, strong interpersonal and persuasion skills, and basic knowledge of visa and immigration processes.

Additionally, the successful candidate will be comfortable working with CRM software, MS Office, and call management tools, and will be target-driven with a customer-first approach. Experience in an immigration consultancy or overseas education firm is preferred, as well as familiarity with Canadian and Australian student visa applications, tourist & visitor visa applications.

  • Excellent spoken and written communication skills.
  • Strong interpersonal and persuasion skills.
  • Basic knowledge of visa and immigration processes.
  • Comfortable working with CRM software, MS Office, and call management tools.

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