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Home Loan Telescallers Team Lead
1 month ago
Company Overview
LMV Financial Services Pvt Ltd is a leading financial services company with a commitment to providing accessible loans with competitive interest rates.
Job Overview
We are seeking a highly skilled Home Loan Telescallers Team Lead to join our team at LMV Financial Services Pvt Ltd.
Qualifications and Skills
- 1-3 years of experience in a similar leadership role (Female Candidates)
- Proven track record of achieving sales targets in the home loan industry
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Ability to motivate and inspire a team to achieve sales goals
- Good knowledge of home loan products and the financial services sector
- Proficient in MS Office and CRM software
- Organizational and problem-solving skills
Roles and Responsibilities
- Lead, train, and mentor a team of Home Loan Telescallers
- Monitor and evaluate the performance of the team
- Set performance goals and targets for the team
- Ensure team members adhere to company policies and procedures
- Provide regular feedback and coaching to team members
- Motivate and inspire the team to achieve sales targets
- Identify areas for improvement and implement corrective actions
- Collaborate with other teams to ensure smooth operations
- Generate reports and analyze data to identify trends and opportunities
- Stay updated with industry trends and implement best practices
Key Performance Indicators:
- Sales targets
- Team performance
- Customer satisfaction