Asset Lifecycle Manager

1 day ago

Mysore, Karnataka, India beBeeConfigurational Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Job Title:Hardware Asset Manager & CMDB Professional

We are seeking a skilled Hardware Asset Management (HAM) & Configuration Management Database (CMDB) professional to oversee and enhance our client's asset lifecycle and configuration management practices across global operations. This role involves driving end-to-end delivery, process optimization, CMDB governance, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.

Responsibilities:
  • Manage the full lifecycle of HAM and CMDB engagements, ensuring alignment with service level agreements (SLAs), key performance indicators (KPIs), and service improvement initiatives.
  • Configure robust identification and reconciliation rules to ensure reliable CMDB data integrity.
  • Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
  • Develop and maintain standard configuration items (CIs), CI relationships, and classification schemas in line with business needs.
  • Create and enhance application maps using ServiceNow Service Mapping.
  • Configure middleware servers for integrations and data synchronization.
  • Customize ServiceNow environments, including scripting, automation, and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
  • Define, improve, and manage periodic audit and verification processes for asset data.
Requirements:
  • At least 3 years of experience in this field.
  • Strong expertise in ServiceNow HAM and CMDB modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of CMDB architecture, CI types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.

This is an excellent opportunity to apply your technical skills and knowledge to drive business success and growth.

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