Lead Quality Assurance Strategist

1 week ago


Bengaluru, Karnataka, India American Express Full time

About This Role:

This is an opportunity to drive quality and innovation in our Network & Acquiring Solutions team, responsible for powering billions of transactions through the global payments processing network. As a Lead Quality Assurance Strategist, you will be tasked with building and enhancing the quality framework, including automation tools to test multiple products and specifications. You will partner closely with product teams and engineering teams to prioritize and deliver hands-free testing and monitoring tools.

Key Responsibilities:

  • Develop and execute the overall testing strategy and governance framework
  • Envision and implement automation tools, defining capabilities and features, and working with engineering teams to prioritize, deliver, and deploy these tools
  • Provide strategic direction to development teams, driving quality through automation, process, measurement, environment, and data
  • Drive continuous improvement and innovation in quality across the software delivery lifecycle
  • Collaborate with various partners within business and technology teams to inspire change required to execute quality strategy and controls
  • Define, track, and report quality metrics across the program, providing actionable insights to improve quality and time-to-market

What We Offer:

  • A competitive base salary of $120,000 per year
  • Bonus incentives based on performance
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies
  • Free access to global on-site wellness centers staffed with nurses and doctors
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express:

We are an equal opportunity employer, committed to diversity and inclusion. Our goal is to create a work environment that is inclusive, respectful, and supportive of all colleagues. We offer a comprehensive compensation package that includes competitive salaries, bonuses, and benefits. If you are passionate about quality and innovation, and want to join a dynamic team that is shaping the future of payments, we encourage you to apply.



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