Senior Print Quality Assurance Manager

6 days ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time
About the Role:

The Print Quality Assurance Manager will lead a team responsible for ensuring book files meet Amazon's Guidelines prior to becoming available for customer purchase. This role requires strong leadership and technical skills to identify and implement process improvements.

Key Responsibilities:
- Implement coaching and training programs for Quality Assurance Leads/SAs
- Effectively answer questions and guide team members to achieve business goals
- Work autonomously to meet targets and timelines
- Meet productivity targets
- Analyze metrics, identify performance trends, and report data to management
- Serve as a role model by displaying judgment, positive work ethic, and interpersonal skills
- Foster effective relationships with team members and stakeholders

Requirements:
- 2+ years of team management experience
- 1+ years of program or project management experience
- Advanced knowledge of Microsoft Office products, especially MS Excel, Word & PowerPoint
- Experience leading process improvements
- Experience working with technology teams and solving operational issues using technology

Preferred Qualifications:
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes with SLA responsibility

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