Senior Quality Assurance Team Lead

1 week ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

About the role:

Print Quality Assurance (PQA) Role

At Amazon Dev Center India, we are looking for a talented Senior Quality Assurance Team Lead to join our team. You will be responsible for ensuring that book files meet our guidelines prior to becoming available for customer purchase.

Key Responsibilities

  1. Implement coaching programs for associates and identify training gaps based on trends
  2. Effectively answer questions for Quality Assurance Leads/SAs and guide them to achieve business goals
  3. Work autonomously to meet targets and timelines
  4. Meet productivity targets
  5. Analyze metrics, identify performance trends, and report data to management
  6. Track and manage individual performance and suggest opportunities for professional growth
  7. Serve as a role model by displaying judgment, positive work ethic, and interpersonal skills
  8. Foster effective relationships with both QAAs, QASs, and the QAL in a team environment
  9. Maintain schedule adherence for the team

We are open to hiring candidates to work out of Hyderabad, India. Ideal candidates should have 2+ years of team management experience, 1+ years of program or project management experience, and knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level.

BASIC QUALIFICATIONS

  1. 2+ years of team management experience
  2. 1+ years of program or project management experience
  3. Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
  4. Experience leading process improvements
  5. Experience working with technology teams and solving operational issues using technology

PREFERRED QUALIFICATIONS

  1. Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
  2. Knowledge of Lean, Kaizen, Six Sigma concepts
  3. Experience in managing critical operational processes, with SLA responsibility


  • Hyderabad, Telangana, India MarketStar Full time

    About Quality Assurance Team Lead RoleMarketStar is seeking a Quality Assurance Team Lead to join our team. As a Quality Assurance Team Lead, you will be responsible for ensuring the quality of our services and products. You will be the lead for our quality assurance team and will be responsible for developing and implementing quality assurance processes and...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Team Lead to join our team at Amazon Dev Center India - Hyderabad - A85. As a Quality Assurance Team Lead, you will be responsible for leading a team of Quality Assurance Associates and Specialists to ensure that book files meet our quality standards prior to customer purchase.Key...


  • Hyderabad, Telangana, India Softobiz Full time

    We are seeking a seasoned Senior Quality Assurance Lead to spearhead our testing efforts and drive quality excellence within our organization.As a key member of our team, you will be responsible for crafting and executing test plans to maximize test coverage, release velocity, and production health.Key responsibilities include:Collaborating with the...


  • Hyderabad, Telangana, India MarketStar Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Team Lead to join our team at MarketStar. As a Quality Assurance Team Lead, you will be responsible for reviewing and auditing CRM entries and telephone/email interactions, monitoring and coaching team members, and analyzing data to identify areas for improvement.Key ResponsibilitiesReview and...


  • Hyderabad, Telangana, India MarketStar Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Team Lead to join our team at MarketStar. As a Quality Assurance Team Lead, you will be responsible for reviewing and auditing CRM entries and telephone/email interactions, as well as analyzing data, emails, and customer surveys to identify areas of service delivery that did not meet...


  • Hyderabad, Telangana, India MarketStar Full time

    About the RoleMarketStar is seeking an experienced Quality Assurance Team Lead to join our team. As a Quality Assurance Team Lead, you will be responsible for ensuring that our customer experience meets the highest standards.Key ResponsibilitiesManage and maintain CRM entries and telephone/email interactions for a particular market or group of agents.Monitor...


  • Hyderabad, Telangana, India MarketStar Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Team Lead to join our team at MarketStar. As a Quality Assurance Team Lead, you will be responsible for reviewing and auditing CRM entries and telephone/email interactions, as well as analyzing data, emails, and customer surveys to identify areas of service delivery that did not meet...


  • Hyderabad, Telangana, India Verisk Full time

    Job Title: Senior Quality Assurance ManagerJob Summary:We are seeking a Senior Quality Assurance Manager to lead our quality assurance team in delivering high-quality software products. The ideal candidate will have a strong background in software testing, automation, and quality assurance.Responsibilities:Develop and implement test strategies, plans, and...


  • Hyderabad, Telangana, India DATAECONOMY Full time

    Job Title: Senior Quality Assurance ManagerJob Summary:We are seeking a Senior Quality Assurance Manager to lead our QA team in ensuring the highest quality of our products. The ideal candidate will have a strong background in software testing and quality assurance, with experience in leading teams and implementing quality processes.Key Responsibilities:Lead...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    {"title": "Senior Systems Quality Assurance Analyst", "description": "About this role:Wells Fargo is seeking a Senior Systems Quality Assurance Analyst to join our team.This role involves:Developing and executing test plans to ensure the quality of our systems.Collaborating with engineers to develop testing strategies and ensure compliance with risk...


  • Hyderabad, Telangana, India IKS Health Full time

    Job Summary:We are seeking an experienced Quality Assurance Team Lead to join our team at IKS Health. The ideal candidate will have a strong background in quality management, with a focus on team leadership and process improvement.Key Responsibilities:• Manage a team of quality experts to ensure delivery of high-quality services and maintenance of quality...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Senior Quality Assurance ManagerGamut HR Solutions is seeking a talented Senior Quality Assurance Manager to lead our QA efforts and ensure the highest quality standards in our production company.Develop and execute QA strategies to meet and exceed department and corporate quality goals.Provide technical leadership and expertise within the field of Quality...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:We are seeking a highly skilled Quality Assurance Lead Administrator to support the performance and overall effectiveness of our team. The ideal candidate will have a strong background in quality assurance and be able to prioritize work, provide leadership and mentorship to team members, and analyze and present quality trends.Key...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    About the RoleWe are seeking a talented Print Quality Assurance Team Lead to join Amazon Dev Center India - Hyderabad - A85. As a Print Quality Assurance Team Lead, you will be responsible for ensuring that book files meet our Guidelines prior to becoming available for customer purchase.Some of the key responsibilities of this role include:Implement...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    About the Role:As a Print Quality Assurance Team Lead at Amazon Dev Center India - Hyderabad - A85, you will be responsible for ensuring the highest quality of print products. This involves implementing coaching and training programs for Quality Assurance Leads and Specialists, analyzing metrics to identify performance trends, and reporting data to...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    About the Role:The Print Quality Assurance Team Lead will be responsible for ensuring that book files meet our guidelines prior to becoming available for customer purchase. This involves working with the team to implement associate coaching and identify holes in training based on trends, as well as effectively answering questions for Quality Assurance...


  • Hyderabad, Telangana, India Construction Specialties, Inc Full time

    Job Description - Senior Quality Assurance SpecialistWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Construction Specialties, Inc. The ideal candidate will have a strong background in quality assurance and a proven track record of delivering high-quality results.Key Responsibilities:Lead the quality assurance process...


  • Hyderabad, Telangana, India JTek Software Solutions Pvt Ltd Full time

    Job Title: Senior Quality Assurance ManagerWe are seeking a highly skilled Senior Quality Assurance Manager to lead our QA team in delivering high-quality products. The ideal candidate will have experience in manual and automation testing, as well as strong leadership skills to guide the QA team.Key Responsibilities:Develop and implement effective testing...


  • Hyderabad, Telangana, India FedEx ACC Full time

    Job SummaryWe are seeking a highly skilled Senior QA Engineer to join our team at FedEx ACC. As a key member of our software quality assurance team, you will be responsible for leading the development and execution of software quality methods and processes.Key ResponsibilitiesDevelop and execute software quality methods and processes to ensure continuous...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

    About the Role:We are seeking a highly skilled Quality Assurance Manager for Print Products to join our team at Amazon Dev Center India - Hyderabad - A85. The successful candidate will be responsible for leading the Print Quality Assurance team, ensuring that book files meet our guidelines prior to becoming available for customer purchase.Key...