Print Quality Assurance Team Lead

2 days ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full time

About the Role

We are seeking a talented Print Quality Assurance Team Lead to join Amazon Dev Center India - Hyderabad - A85. As a Print Quality Assurance Team Lead, you will be responsible for ensuring that book files meet our Guidelines prior to becoming available for customer purchase.

Some of the key responsibilities of this role include:

  • Implement associate coaching and identify holes in training based on trends
  • Effectively answer questions for Quality Assurance Leads/SAs and guide them to achieve the business goals
  • Work autonomously to meet targets and timelines
  • Meet productivity targets
  • Analyze metrics, identify performance trends, and report data to management
  • Track and manage individual performance and suggest opportunities for professional growth
  • Serve as a role model by displaying judgment, positive work ethic, and interpersonal skills
  • Foster effective relationships with both QAAs, QASs, and the QAL in a team environment
  • Maintain schedule adherence for the team

Basic Qualifications

  • 2+ years of team management experience
  • 1+ years of program or project management experience
  • Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
  • Experience leading process improvements
  • Experience working with technology teams and solving operational issues using technology

Preferred Qualifications

  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
  • Knowledge of Lean, Kaizen, Six Sigma concepts
  • Experience in managing critical operational processes, with SLA responsibility

About Amazon Dev Center India - Hyderabad - A85

We are a leading provider of digital content and services. Our team is dedicated to providing high-quality products and services to our customers.



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