Customer Experience Advocate

1 week ago


Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

Job Summary

We are seeking a skilled Customer Experience Advocate to join our team. As a Customer Experience Advocate, you will be responsible for delivering exceptional customer service and support via multiple channels.

Key Responsibilities:

  • Customer Management: Effectively manage customer queries and concerns through timely and professional communication.
  • Response and Resolution: Provide prompt and empathetic responses to ensure high customer satisfaction.
  • Team Collaboration: Work closely with cross-functional teams to resolve customer issues.
  • Quality Assurance: Ensure compliance with service protocols and standards.
  • Research and Analysis: Conduct research to provide accurate information and answers to customers.
  • Record Keeping: Maintain accurate and up-to-date records and documentation.

Requirements:

  • Qualification: Bachelor's degree in any field or equivalent experience.
  • Experience: 2-3 years of experience in customer-facing roles; experience in sales, marketing, and healthcare industries is preferred.
  • Skills: Proficient in MS Office (especially Excel), SAP, and Outlook. Strong analytical and problem-solving skills.
  • Interpersonal Skills: Excellent interpersonal, oral, and written communication skills.
  • Teamwork: Team player with a solution-oriented approach.


  • Jamnagar, Gujarat, India beBeeCareer Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Service AdvocateWe are seeking a skilled Customer Service Advocate to provide exceptional support to our customers.Deliver prompt and professional assistance via chat, email, and phoneEfficiently resolve inquiries, ensuring customer satisfaction and loyaltyKey QualificationsTo succeed in this role, you will require:Excellent communication skills in...


  • Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 6,50,000 - ₹ 8,50,000

    Job OpportunityWe are seeking a highly skilled Customer Service Specialist to join our organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences through personalized support and timely resolution of issues.Key ResponsibilitiesResponding to customer inquiries in a prompt and professional mannerProviding...

  • Design Advocate

    1 week ago


    Jamnagar, Gujarat, India beBeeUser Full time ₹ 15,00,000 - ₹ 20,00,000

    Design Advocate for Customer Experience SoftwareThis is a full-time on-site role for a Design Advocate at a leading customer experience software provider. The successful candidate will be responsible for creating mockups, visual design, prototyping, front-end development, and user experience design to enhance the user interface and overall user experience of...


  • Jamnagar, Gujarat, India beBeeHealth Full time ₹ 8,00,000 - ₹ 16,00,000

    Job Title: Heart Health CoordinatorWe are seeking a highly skilled professional to join our mission as a Heart Health Coordinator. This is an exciting opportunity for someone who is passionate about public health and has experience in coordinating awareness events, building partnerships with government health systems, and advocating for heart health...


  • Jamnagar, Gujarat, India beBeeAdvocacy Full time ₹ 1,44,000 - ₹ 1,68,000

    We seek a dedicated Junior Advocate to join our law office in Egmore, Chennai.Requirements and Qualifications:Must have good experience in legal drafting of petitions, notices, and agreements.Should be confident in appearing before courts, handling arguments, cross-examinations, and trial work.Strong proficiency in spoken and written English is...


  • Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 25,00,000

    Job Title: Customer Experience Associate Job Description:We are seeking a Customer Experience Associate to engage with prospective students, assess their interest and fit for our courses, and deliver exceptional customer experiences. Key Responsibilities:Our ideal candidate will lead qualification by actively engaging with prospective students, establish...


  • Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 24,00,000

    Customer Success SpecialistWe are seeking a detail-oriented and analytical Customer Success Specialist to join our team.Key Responsibilities:Monitor and analyze key performance indicators (KPIs) such as customer sentiment, engagement scores, and service request completion SLAs to drive customer success strategies and ensure customer satisfaction.Regularly...


  • Jamnagar, Gujarat, India beBeeClient Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Relations Specialist RoleThis position is focused on delivering exceptional customer experiences through effective communication, issue resolution, and proactive support.Manage client interactions across various channels, ensuring timely responses and resolutions.Maintain strong relationships with clients by providing regular updates and addressing...


  • Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. In this full-time, on-site role, you will be responsible for managing a team of customer service representatives and ensuring customer satisfaction.The successful candidate will have strong analytical skills, leadership experience, and excellent written and verbal...


  • Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Our Ideal Candidate for Customer Support Role:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist.The successful candidate will be responsible for providing exceptional support to customers, ensuring their queries are resolved promptly and efficiently.Key Responsibilities Include:Responding to...