
Enterprise Dynamics Solutions Expert
19 hours ago
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- Develop expertise in the configuration, implementation, and support of enterprise Microsoft Dynamics solutions.
- Achieve a deep understanding of core CRM/365 modules, including customer service, sales, and marketing functionalities.
- Provide consultative services to customers, helping them derive maximum value from their Dynamics investment.
- Collaborate with cross-functional teams to identify and address customer needs and pain points.
- Stay up-to-date with industry trends, best practices, and emerging technologies that impact Dynamics solutions.
Required Skills and Qualifications:
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- Proven experience in implementing and supporting complex Dynamics solutions for large-scale enterprises.
- In-depth knowledge of Dynamics CRM/365 architecture, data models, and integration capabilities.
- Ability to analyze business requirements and translate them into functional specifications for custom Dynamics solutions.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with customers, stakeholders, and internal teams.
- Certification in MS Dynamics 365 and Power Platform is an asset.
Key Responsibilities:
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- Configure, implement, and customize Dynamics solutions to meet customer needs and objectives.
- Design and deliver training programs to ensure customers have the necessary skills to maximize their Dynamics investment.
- Provide thought leadership and strategic guidance to customers on Dynamics solution adoption and digital transformation initiatives.
- Identify opportunities for process improvements and suggest optimizations to enhance the customer experience and reduce costs.
- Stay current with product releases, updates, and new features, ensuring customers receive expert advice and support.
Benefits:
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- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and professional development opportunities.
- Collaborative and dynamic work environment.
Others:
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- Opportunities for career growth and advancement within the company.
- Flexible work arrangements, including remote work options.
- Recognition and rewards program for outstanding performance.
- Access to cutting-edge technology and tools to enhance job performance.
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