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1 day ago
Our team is seeking a highly skilled Senior Application Support Engineer to support and develop enterprise-grade billing applications.
The ideal candidate will have expertise in supporting complex applications, troubleshooting issues, and ensuring smooth execution of build and run activities.
Key Responsibilities include:
- Developing, maintaining, and supporting enterprise billing applications with high precision and efficiency.
- Working on ServiceNow tickets – incident, request, and change management to provide seamless support.
- Troubleshooting and resolving application issues in a timely manner to minimize downtime.
- Writing and optimizing code in various programming languages such as IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting to achieve optimal results.
- Ensuring the smooth execution of build and run activities to meet project deadlines.
- Providing expert-level support for billing-related processes and systems to ensure accuracy and reliability.
- Participating in on-call standby support during weekends or EU business hours to provide round-the-clock support.
Must-Have Skills include:
- Strong coding ability in multiple programming languages including IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.
- Experience in troubleshooting Informix errors and resolving complex technical issues.
- Prior experience in billing applications and a strong understanding of billing workflows to ensure seamless integration.
- Hands-on experience in supporting enterprise-scale applications to meet high-performance standards.
- Ability to work in rotational shifts (including EU time zone coverage) to accommodate diverse needs.
Requirements include:
- Bachelor's degree in Computer Science, IT, or related field to demonstrate a solid foundation in software development and technology.
- Any certification in Java, Informix, or related technologies would be beneficial to enhance skills and knowledge.
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