User Engagement Specialist

5 days ago

Bharatpur, Rajasthan, India beBeeCommunity Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

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As a key contributor to our team, you will be responsible for fostering strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.

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Key Responsibilities:

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  • Manage day-to-day communication with users as the primary point of contact.">
  • Develop strategies to increase daily active users on the app by leveraging user-generated matchmakers, content creators, and moderators.">
  • Implement upskilling and monetization programs for matchmakers, content creators, and moderators to ensure their long-term engagement and success.">
  • Collaborate with the product team to launch and optimize new features focused on user engagement, retention, and monetization.">
  • Identify and nurture micro-influencers within the FRND ecosystem to drive matchmaking, virtual gifting, and radio shows.">
  • Stay up-to-date with new social media trends, insights, and best practices to enhance engagement and grow the platform.">
  • Foster positive and interactive environments through community management and support.">
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Requirements:

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  • Minimum 1 year of experience in operations, campaign, or community management.">
  • Strong interpersonal and communication skills to build relationships.">
  • Excellent understanding of culture and language, social media platforms, and community management tools.">
  • Proven ability to work with language-specific content/creators and understand regional/global content trends.">
  • Familiarity with app-based user engagement metrics and data analysis.">
  • Able to take ownership of projects and drive them to successful completion.">
  • Ability to manage multiple projects, priorities, and work cross-functionally.">
  • Strong analytical mindset and problem-solving abilities.">
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The role operates six days a week, with every 1st and 3rd Saturday working.

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