Digital Application Support Specialist
2 days ago
Job Summary:
">We are seeking a skilled Troubleshooting Expert to join our team.
">The ideal candidate will have in-depth experience in troubleshooting Java-based applications, with a working knowledge of Node.js (preferred). The role requires the ability to run .JAR files, analyze logs, debug errors, and implement quick and effective resolutions.
">Key Responsibilities:
">- ">
- Troubleshoot and resolve issues in live environments, ensuring minimal downtime.">
- Execute and monitor .JAR files, identify runtime errors.">
- Analyze applications, servers, and system logs to detect and address anomalies.">
- Write scripts (Shell, Bash) to automate repetitive tasks and log parsing.">
- Monitor application performance and health using tools such as Zabbix, Grafana, Prometheus, and Nagios.">
- Coordinate with development and infrastructure teams for fixing implementation and testing.">
- Document known errors, troubleshooting steps, and solutions in knowledge base.">
- Participate in deployments, validations, and provide post-deployment support.">
Requirements:
">- ">
- Strong experience supporting Java-based applications and Node.js runtimes (preferred).">
- Ability to run and debug .JAR files, trace logs, and identify errors efficiently.">
- Hands-on knowledge on middleware technologies such as java, Apache Tomcat, NGINX, or Jboss.">
- Proficient in log analysis and performance tuning of applications.">
- Scripting experience with Shell, Bash, or Python.">
- Expertise with monitoring tools: Zabbix, Grafana, Prometheus, Nagios.">
- Strong understanding of Linux/Unix systems and command-line troubleshooting.">
- Bachelor's degree in software engineering or computer science.">
- 4-6 years of experience in IT/Software/BFSI/Banking/Fintech industry.">
What We Offer:
">- ">
- A dynamic work environment that encourages collaboration and innovation.">
- Opportunities for growth and professional development.">
- A competitive compensation package.">
- A fun and supportive team culture.">
About Us:
">We are a leading fintech firm committed to delivering excellence in digital payments. Our mission is to create a leadership position in the digital payment space by providing innovative solutions and exceptional customer service.
">Contact Us:
">Apply now and take the first step towards an exciting career opportunity.
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