ServiceNow ITSM Consultant | Senior Business Process Engineer
3 weeks ago
Tata Consultancy Services is a leading global IT services company with a strong focus on innovation and customer satisfaction.
Salary InformationWe offer a competitive salary for this role, estimated to be in the range of ₹12-20 lakhs per annum, depending on experience.
Job DescriptionThis is an exciting opportunity to join our team as a ServiceNow ITSM Consultant. In this role, you will be responsible for:
Key Responsibilities- Designing and implementing ServiceNow ITSM solutions to meet business requirements
- Developing and configuring ServiceNow applications, including Incident, Change, and Problem management
- Integrating ServiceNow with other systems and tools
- Maintaining and supporting existing ServiceNow instances
To succeed in this role, you should have:
Essential Skills- Strong understanding of ServiceNow ITSM concepts and best practices
- Hands-on experience with ServiceNow development and configuration
- Excellent problem-solving and analytical skills
- Good communication and teamwork skills
- At least 4 years of experience in ServiceNow ITSM implementation and support
- Familiarity with ITIL framework and processes
- Experience with integration and customization of ServiceNow applications
We offer a comprehensive benefits package, including:
- Competitive salary and bonuses
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
- Flexible working hours and remote work options
We are committed to providing our employees with a challenging and rewarding work environment that fosters innovation, creativity, and growth. If you are passionate about technology and service delivery, we encourage you to apply for this exciting opportunity.
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