ServiceNow ITSM Consultant | Senior Business Process Engineer

3 weeks ago


Anantapur, Andhra Pradesh, India Tata Consultancy Services Full time
About Us

Tata Consultancy Services is a leading global IT services company with a strong focus on innovation and customer satisfaction.

Salary Information

We offer a competitive salary for this role, estimated to be in the range of ₹12-20 lakhs per annum, depending on experience.

Job Description

This is an exciting opportunity to join our team as a ServiceNow ITSM Consultant. In this role, you will be responsible for:

Key Responsibilities
  • Designing and implementing ServiceNow ITSM solutions to meet business requirements
  • Developing and configuring ServiceNow applications, including Incident, Change, and Problem management
  • Integrating ServiceNow with other systems and tools
  • Maintaining and supporting existing ServiceNow instances
Required Skills and Qualifications

To succeed in this role, you should have:

Essential Skills
  • Strong understanding of ServiceNow ITSM concepts and best practices
  • Hands-on experience with ServiceNow development and configuration
  • Excellent problem-solving and analytical skills
  • Good communication and teamwork skills
Demonstrable Experience
  • At least 4 years of experience in ServiceNow ITSM implementation and support
  • Familiarity with ITIL framework and processes
  • Experience with integration and customization of ServiceNow applications
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonuses
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • Flexible working hours and remote work options
What We Offer

We are committed to providing our employees with a challenging and rewarding work environment that fosters innovation, creativity, and growth. If you are passionate about technology and service delivery, we encourage you to apply for this exciting opportunity.



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