Support Expert
3 days ago
NSEG is a leading provider of outsource process solutions.
We pride ourselves on delivering superior performance and quality in all our customer service and back-office processes, striving to maintain high standards for exceptional client experiences. Our office is home to 400 dedicated employees who work together towards our goal of becoming the Vendor of choice.
As a Customer Service Executive, you will play a crucial role in providing top-notch customer support by:
- Responding promptly to customer inquiries via various channels;
- Efficiently resolving customer issues and documenting interactions;
- Providing product information and navigation assistance;
- Collaborating with teams to escalate and resolve complex issues.
To succeed in this position, you should possess:
- A bachelor's or master's degree in Sales, Marketing, Engineering, Commerce, or Management;
- Fresher or experienced candidates are welcome;
- Excellent English fluency is mandatory;
- A strong customer service focus and excellent telephone etiquette.
Benefits:
You will enjoy benefits like accident insurance, flexible working hours, and attractive incentives while contributing to our growth and success.
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